| 8:00 - 9:00 A.M. |
Breakfast |
| 9:00 - 9:45 |
General Session |
Welcome to Telesoft Connections |
Kevin Donoghue, President - Telesoft |
| 9:45 - 10:45 |
General Session |
Acing the Game of TEM - When you get down to it, playing cards is just a numbers game. Winning the game of TEM is no different. Join Hyoun Park, Principal Analyst at Nucleus Research as he discusses the latest trends of the industry and how to use data from your Telesoft solution to reinforce the TEM value proposition now and into the future. |
Hyoun Park, Principal Analyst - Nucleus Research |
| 10:45 - 11:00 |
Morning Break |
| 11:00 - 11:30 |
General Session |
The Latest and Greatest - Want to learn some of the newest features and functionalities of the latest Telesoft release? Well, you've come to the right place. Join Telesoft's Director of Product Management and Quality Assurance, Kristie Shanks, as she walks through some of the features to be included in the upcoming 10.7 release of the Telesoft solution. |
Kristie Shanks, Director of Product Management and Quality Assurance - Telesoft |
| 11:30 - 12:00 |
General Session |
Analyzing the Entire Invoice Lifecycle - Receive, validate, approve, pay, and report. At the highest level, that's the basic workflow of the invoice lifecycle. Join Jim Jones, Director of Research and Development at Telesoft to break down each step in the invoice lifecycle, items to address, and how to maximize the value of the Telesoft Invoice Management Solution. |
Jim Jones, Director of Research and Development - Telesoft |
| 12:00 - 1:00 P.M. |
Lunch |
| 1:00 - 1:30 |
| General Session |
Controlling the Exploding Expense: Mobility - By far the hottest topic in the world of telecommunications is mobile telecommunications. Mobile policy, BYOD, procurement, optimization - it's an endless mess of confusion. Join Sharon Zapata, Mobility Services Manager for Telesoft as she walks you through some of the hottest topics in the industry today and how the Telesoft Solution can alliveate these issues for your organization. |
Sharon Zapata, Mobility Services Manager - Telesoft |
| 1:30 - 2:00 |
General Session |
Back to the Basics with Call Accounting - Managing telecom usage is the most basic of all TEM practices and charging back for services that your department provides is a sure fire way to operate at zero budget. Join Devin Gentry, Impelementation Director at Telesoft as he educates you on the most used features of the Telesoft Call Accounting Solution and how to implement them within your organization. |
Devin Gentry, Director of Implementation - Telesoft |
| 2:00 - 2:30 |
General Session |
Maximizing the Functionality of your Solution - The Telesoft solution has hundreds of features that often go unnoticed by our users. Join Joan Lara, Director of Managed Services for Telesoft as she walks you through some of the features that you must be utilizing within your Telesoft solution to maximize results. |
Joan Lara, Director of Managed Services - Telesoft |
| 2:30 - 2:45 |
Afternoon Break |
| 2:45 - 3:15 |
General Session |
Case Study Presentation |
TBA |
| 3:15 - 3:45 |
General Session |
Case Study Presentation |
TBA |
| 3:45 - 5:00 |
Technology Showcase |
Learn, Ask, and Explore - Grab an afternoon snack and join the Telesoft Experts to see all Telesoft modules in action along with complementary technology from our conference sponsors. |
| 6:00 - 8:00 P.M. |
Awards Dinner |
